At Vego, we prioritize the security and privacy of our customers. We are committed to creating a safe online experience and value the work of independent security researchers who help identify potential vulnerabilities. If you discover a security issue on our site, we encourage you to report it responsibly.
Guidelines for Responsible Disclosure
To ensure a smooth process, please follow these guidelines:
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Report Promptly: Email us at security@vego.com with details of the potential security vulnerability, including steps to reproduce the issue and any relevant information to help us assess its impact.
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No Harm to Data: Avoid accessing, altering, or deleting any data other than your own. Please refrain from actions that could impact the privacy of others.
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No Service Disruptions: Ensure that testing does not impact or disrupt our services or infrastructure.
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Do Not Use Vulnerabilities for Malicious Purposes: Use the identified vulnerabilities solely for testing and responsibly reporting to us.
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Follow the Law: Ensure that all research and reporting complies with applicable laws.
What to Expect from Us
Once we receive your report, we will:
- Acknowledge Your Submission: We will respond within a reasonable timeframe to confirm receipt.
- Assess the Vulnerability: Our team will investigate the issue and work on a fix, prioritizing it based on severity.
- Provide Recognition: If you wish, we will gladly acknowledge your contribution on our website.
We appreciate your assistance in keeping Vego safe and secure for all visitors.
Contact Information
For all submissions, please email: security@vego.com