Warranty Duration:
Vego Garden offers a one-year limited warranty on all Vego Kitchen Composters(KC). If you have an active subscription service with us, your warranty coverage will be extended to the duration of your subscription. We will repair or replace your composter if there are any defects or issues, as long as you comply with our warranty terms and conditions.
Scope of Warranty:
This warranty is exclusively for KC devices. It supersedes all other warranties, whether expressed or implied. No person, agent, dealer, or distributor is authorized to offer any additional warranties or assume any liabilities on Vego’s behalf.
Warranty Conditions:
- This warranty is only valid for the original purchaser of the product and is non-transferable.
- Proof of purchase and order information is required before any warranty service can be provided.
- The installation, use, care, and maintenance of the devices must be performed according to the instructions in the KC operating manual. Vego reserves the right to void the warranty if these conditions are not met.
- All warranty claims related to non-conformance of specifications, or defects in materials and workmanship must be reported promptly upon discovery. Defects discovered after one year from the original purchase date are not covered by this warranty.
Warranty Limitations:
Vego’s obligation under this warranty does not extend to:
- Devices damaged due to negligence, misuse, abuse, improper adjustments, accidents, vandalism, force majeure, acts of war (declared or undeclared), improper application, or any circumstances beyond the control of Vego.
- Broken Carbon Filter Boxes, cosmetic damage, damage during transit, and failures caused by products not supplied by Vego.
- Failures resulting from improper use, setup adjustments, incorrect operation, power line surges, improper voltage supply, or damage from lightning.
- Devices that have been repaired or altered without authorization from Vego, or not in accordance with such authorization, as well as devices not maintained per the operation manual.
- Note: Missing items must be reported within 24 hours of original discovery, or they will be considered lost and not covered by the warranty.
