Troubleshooting

Heating Error

Cycle will pause. The progress light 2 will blink. To resolve, press and hold the Clean Mode button for 3 seconds or power off and restart the device. If neither resolves the error, please contact: hello@vego.com

Grinder Jam

Cycle will pause. The progress light 3 will blink. To resolve, press and hold the Clean Mode button for 3 seconds or power off and restart the device. If neither resolves the error, please contact: hello@vego.com

Internal Communication Error

Cycle will pause. The progress light 4 will blink. To resolve, press and hold the Clean Mode button for 4 seconds or power off and restart the device. If neither resolves the error, please contact: hello@vego.com

Ventilation Error

Cycle will pause. The progress light 5 will blink. To resolve, press and hold the Clean Mode button for 3 seconds or power off and restart the device. If neither resolves the error, please contact: hello@vego.com

WiFi Error

If your Vego Composter loses Wi-Fi connection, the Wi-Fi indicator will flash and attempt to reconnect. If it doesn't reconnect, check if your phone's Wi-Fi is off; if so, turn it on. Your Vego Composter will try to reconnect again.If the issue persists, please contact: hello@vego.com

Open Lid During Cycle

The corresponding mode light will flash when the lid is removed from the device, pausing the cycle. Once the lid is back in place, the mode light will remain steady, and the cycle will resume.

Change Filter

When all 5 progress lights flash, replace the carbon filter. After replacing, press and hold the Clean Mode button for 3 seconds to reset the reminder.

Inner Bucket is Misaligned

If the inner bucket is not properly seated, all 5 mode lights will flash simultaneously. Ensure the inner bucket is correctly positioned to resolve this.

If you open the lid during the cycle and the bucket gets stuck:

1. Close the lid
2. Start any mode to rotate the bucket
3. Pause the cycle by pressing the corresponding mode button
4. Open the lid and try removing the bucket again

Note: The bucket may be hot during operation. To avoid burns, allow the bucket to cool before removal.