If you purchased your Vego Kitchen Composter directly from Vego Garden at Vego.com or Vegogarden.com, you can return it within 90 days of delivery. A proof of purchase is required. We will cover the return shipping cost and provide a full refund via your original payment method. Refunds typically take 5-10 business days to process, after we receive the returned item.
If 90 days have passed since you received the product, we cannot offer a refund or return. However, your purchase is still covered by our 1-year limited warranty, which includes replacements for any defects or malfunctions that fall within the warranty scope.
Need Help?
If there are any issues with your Vego Kitchen Composter, please visit our support page or contact our Customer Service team. We will provide assistance and replacement parts in case of wear and tear to keep your composter running smoothly.
Submitting a Return:
- Initiate a Return: Visit our website footer and click RETURNS. You will need to provide your email address and order number to access the return portal.
- Prepare Your Item: Pack your Vego Kitchen Composter securely, ensuring all parts and accessories are included within. Obtain proof of postage for your records.
- Ship Your Return: Use the provided shipping label to send the package back to us.
- Receive Your Refund: Once we receive and have inspected your returned item, we will process your refund via the original payment method. Please allow 5-10 business days for the refund to be issued.
Currently, we only offer online sales and returns in the United States.
